Contact Us

Use the form on the right to contact us.

Please leave your email, name, phone number, and your request and our team will get back to you as soon as possible.

2990 East La Palma Avenue, Suite D
Anaheim, CA, 92806
United States

714-238-1498

We continue to provide top of the line coral and fish in the Orange County/LA area for over 20 years and specialize in tank setups and maintenance.

Shipping & DOA Policy

Shipping & DOA Policy

 

Shipping

  • FREE SHIPPING ON ORDERS OVER $400! For orders below, shipping is flat fee $40 per box.

  • All orders are shipped Fedex Overnight or UPS Overnight

  • Depending on your area, deliveries are made before 10:30am, 12:00pm,  or 3:00pm (your local time)

  • Expect an e-mail with your tracking number ASAP as soon as the order is placed.

  • We will NOT split up orders and ship at different dates. Once you make an order, the order will come at the same time.

GUARANTEE, DOA & POLICY

  • We guarantee live arrival, in the unlikely event of a DOA (Dead on Arrival), we will need a clear digital picture within 2 hours of delivery. (EMAIL pictures to reefloungeusa@gmail.com)

  • We may ask for you to ship back the deceased animal so please do not dispose of it. Once we receive the digital photo/s, and we receive the deceased coral (if applicable) we will issue you credit. We do not give refunds; we only give credit towards future orders. 

  • Guarantee is VOID if you refuse delivery of your order, or if no one is available to receive the package.

  • Reef Lounge USA cannot be held responsible for mechanical or weather delays

  • We can hold corals for up to a week once payment has been received.  Beyond that we are not responsible for the coral.

  • We cannot guarantee replacement coral/s.

  • We are not responsible for incorrect addresses given.

  • Shipping is not refundable

  • We do not offer refunds, but credit towards future purchases.

Reef Lounge USA
2990 E La Palma Ave Suite D, Anaheim CA 92806